Vikram Dimba · Operations Review
01 / 03
First, the shape of the business

Where does your business actually live?

There's no wrong answer. It just changes where the seams tend to hide.

Now the painful part

Which of these is held together by hand right now?

Pick the one that, if it broke tomorrow, you'd feel by lunch.

Last one

If it had to run without its main person next week, what happens?

You already know the answer to this one. That's the point.

Reading your situation

Tracing where it leaks.

Preliminary read